About the workshop

Service & conditions

Aleksandar Electronics is the audio, TV and AV side of our Al Quoz electronics workshop. Laptops, phones and computers are handled by our sister brand Laptop Expert.

Conditions

What you can expect

  • 1–2 daysTypical turnaround

    Most audio, TV and AV repairs are finished within one to two working days. If parts must be ordered, we tell you the expected date up front.

  • 3–6 monthsRepair warranty

    Every repair carries a warranty of 3 to 6 months, depending on the device, the repair and your service contract. The period is written on your invoice.

  • Free pickupFor 3+ devices

    Pickup and delivery in Dubai are free when you send three or more devices together. Pickup for a single device is charged separately; ask us for the price.

  • Diagnosis firstQuote before work

    We test the device and find the fault, then send you the quote. No repair starts until you approve it.

  • Chip-levelBoard repair in-house

    Amplifier, power-supply, main and T-con boards repaired at component level, not just swapped, when the fault allows it.

Diagnosis and chip-level repair

Every device is tested on the bench first. We trace the fault to the component: amplifier ICs, power-supply stages, HDMI and DSP boards, TV main and T-con boards, backlight drivers. Where a board can be repaired, we repair it instead of replacing the whole module, which usually costs less.

If a repair is not possible or not worth the cost, we tell you before you spend money.

Pickup, delivery and payment

  • Pickup & delivery: free in Dubai for 3 or more devices. A single device is charged separately; ask us for the price.
  • Drop-off: Warehouse 1, Unit M-07 (1st Floor), Al Quoz Industrial Area 4. Mon – Sat, 10:00 – 19:00.
  • Payment: on completion, by card, cash or bank transfer (Mashreq Bank). Bank details are printed on your invoice.
  • Business & hospitality clients: contact the workshop manager to discuss multi-device and recurring work.

Process

From message to repaired

  1. Message us

    Send brand, model and a photo or video of the fault on WhatsApp.

  2. Drop off or pickup

    Bring it in, or book pickup (free for 3+ devices).

  3. Diagnosis & quote

    We test, find the fault and send the price. You approve before work starts.

  4. Repair, test, return

    Typically 1–2 days, with a 3–6 month warranty.

Workshop manager

Sajid Imdadi

For business, hotel and multi-device enquiries, contact our workshop manager directly.

For individual repairs and quick questions, WhatsApp reception on +971 50 844 6504.

Photo coming soonThe Aleksandar Electronics workshop, Al Quoz

Visit the workshop

Al Quoz Industrial Area 4, Dubai

Bring your device in, or message us a photo and the model first. We reply on WhatsApp during working hours.

Mon – Sat · 10:00 – 19:00

Address
Capitol Warehouse Complex
Warehouse 1, Unit M-07 (1st Floor)
14C Street, Al Quoz Industrial Area 4
Dubai, UAE
Hours
Monday – Saturday · 10:00 – 19:00
Sunday · Closed
WhatsApp & phone
+971 50 844 6504